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Hewlett-Packard Limited Retirement Benefits Plan: Digital Section (CAS-74325-Z1Q4)

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Ombudsman’s Determination

Outcome

I do not uphold Mr L’s complaint, and no further action is required by HPE.

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Westerby Private Pension (CAS-57893-P0C6)

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Ombudsman’s Determination

Outcome

I do not uphold Mr Y’s complaint and no further action is required by Westerby. 

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Deloitte UK Pension Scheme , formerly known as the Deloitte & Touche UK Pension Scheme (D&TUKPS) (CAS-38437-Z8J7)

Complainant:
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Ombudsman’s Determination

Outcome 

The complaint should not be upheld against the Trustee because:-

  • No death benefits are payable to Ms N in respect of Mr T’s death under the Scheme Rules.

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The British Steel Pension Scheme (CAS-81940-Z2S8)

Complainant:
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Ombudsman’s Determination

Outcome

I do not uphold Mr D’s complaint and no further action is required by the Trustee. 

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NHS Pension Scheme (CAS-71748-K5M5)

Complainant:
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Ombudsman’s Determination

Outcome

I do not uphold Mr S’ complaint and no further action is required by NHS BSA. 

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NEST (CAS-104310-K7B8)

Complainant:
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Ombudsman’s Determination

Outcome

I do not uphold Mr Y's complaint, and no further action is required by the Employer.

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Royal London Annuity (CAS-74345-R3Y7)

Complainant:
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Ombudsman’s Determination

Outcome

I do not uphold Mr S’ complaint and no further action is required by Royal London. 

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NEST (CAS-110507-R4S7)

Complainant:
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Ombudsman’s Determination

Outcome

Miss R’s complaint is upheld and, to put matters right, the Employer shall pay £899.40 into the Scheme. The Employer shall ensure that Miss R is not financially disadvantaged by its maladministration. It shall arrange for any investment loss to be calculated and paid into the Scheme. 

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Smart Pensions (CAS-109231-Q6Q9)

Complainant:
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Ombudsman’s Determination

Outcome

Miss S’ complaint is upheld and, to put matters right, the Employer shall pay £3,000.06 into the Scheme. The Employer shall ensure that Miss S is not financially disadvantaged by its maladministration. So, it shall arrange for any investment loss to be calculated and paid into the Scheme. 

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NEST (CAS-113667-K1Y9)

Complainant:
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Respondent:
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Appeal:

Ombudsman’s Determination

Outcome

Miss K’s complaint is upheld and, to put matters right, the Employer shall pay £1,835.92 into the Scheme. The Employer shall ensure that Miss K is not financially disadvantaged by its maladministration. So, it shall arrange for any investment loss to be calculated and paid into the Scheme. 

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