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Fidelity FundsNetwork Pension (CAS-74121-W6S9)

Complainant:
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Ombudsman’s Determination

Outcome

Mr R’s complaint against Fidelity is partly upheld. To put matters right, Fidelity shall follow the actions set out in the section, “Directions”.

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Growth Plan & Social Housing Pension Scheme (CAS-46702-B9D7)

Complainant:
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Ombudsman’s Determination

Outcome

I do not uphold Mr R’s complaint and no action is required by TPT.

Complaint summary

Mr R has complained that:

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Fidelity International Pension Plan (CAS-82895-Q6X0)

Complainant:
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Respondent:
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Ombudsman’s Determination

Outcome

I do not uphold Mr G’s complaint and no action is required by Fidelity.

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Citi (UK) Pension Plan (CAS-76611-W2C4)

Complainant:
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Ombudsman’s Determination

Outcome

I do not uphold Mr O’s complaint and no action is required by the Trustee or the Administrator.

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ICI Pension Fund (CAS-12873-V7D4)

Complainant:
Complaint Topic:
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Appeal:

Ombudsman’s Determination

Outcome

The complaint is not upheld because the redress offered by the Trustee is in line with what I would award in the circumstances, in recognition of the severe distress and inconvenience thi

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