We are aware of people receiving letters about a failed investment, claiming to be from The Pensions Ombudsman (TPO).
These letters are not genuine, and the telephone number is not TPO’s.

TPO is a free service and would never ask for your bank details or for you to pay any fees. If you have any further concerns, or you receive a letter and are unsure if it is from TPO, please contact us by emailing InformationManagement@pensions-ombudsman.org.uk. Please do not respond to the letter and report the incident to Action Fraud.

Aviva Multi Pension Personal Plan (CAS-39026-L7Y8)

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NHS Pension Scheme (CAS-32568-N6H8)

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NHS Pensions Scheme (PO-29069)

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The Principal Civil Service Pension Scheme (PO-21410)

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HSC Pension Scheme (PO-23680)

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NHS Pension Scheme (PO-26883)

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Canada Life Lifetime Annuity (CAS-32284-M7X0)

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Scottish Teachers' Superannuation Scheme, Scottish Teachers’ Pension Scheme (CAS-38375-F4Q9)

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MMC UK Pension Fund (PO-27659)

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TUI Group Pension Trust - BAL Scheme (PO-21487)

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Aviva Multi Pension Personal Plan (CAS-39026-L7Y8)

Ombudsman’s Determination

Outcome

View determination

Related decisions

NHS Pension Scheme (CAS-32568-N6H8)

Ombudsman’s Determination

Outcome

View determination

Related decisions

NHS Pensions Scheme (PO-29069)

Ombudsman’s Determination

Outcome

View determination

Related decisions

The Principal Civil Service Pension Scheme (PO-21410)

Ombudsman’s Determination

Outcome

View determination

Related decisions

HSC Pension Scheme (PO-23680)

Ombudsman’s Determination

Outcome

View determination

Related decisions

NHS Pension Scheme (PO-26883)

Ombudsman’s Determination

Outcome

View determination

Related decisions

Canada Life Lifetime Annuity (CAS-32284-M7X0)

Ombudsman’s Determination

Outcome

View determination

Related decisions

Scottish Teachers' Superannuation Scheme, Scottish Teachers’ Pension Scheme (CAS-38375-F4Q9)

Ombudsman’s Determination

Outcome

View determination

Related decisions

MMC UK Pension Fund (PO-27659)

Ombudsman’s Determination

Outcome

View determination

Related decisions

TUI Group Pension Trust - BAL Scheme (PO-21487)

Ombudsman’s Determination

Outcome

View determination

Related decisions