Mrs Henderson says that she was given incorrect advice prior to leaving service to the effect that she could still apply for an ill health early retirement pension under the Scheme up to six months after leaving service, even if she were in r …

Mr Russell-Rickards’ complaint concerns: Being issued with an incorrect Personal Benefit Statement (PBS) which led him to believe he could transfer his benefits from the Armed Forces Pension S …

Mr Phillips is complaining that the Trustees and the Administrators gave him incorrect information regarding: His deferred benefits in the Defined Benefits (DB) Scheme; and He was told that he would be able to take 25 …

Respondents. Lothian Pension Fund (Lothian). Mr A says that Lothian repeatedly sent him incorrect information regarding his deferred pension benefits under the Scheme, in particular that they were payable from age 60 and included a tax free cash sum. He says that he relied on this information to his detriment and claims financial loss of £14,8

Mr Wilson has complained about being incorrectly informed that he would be able to take immediate unreduced pension benefits on being made redundant. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against OCC, as managers of the Scheme, because Mr Wil …

Mr Lee has complained that he relied on incorrect information provided by Aviva as to the level of benefits he would receive on retirement in deciding to take voluntary redundancy. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against Aviva to the e …

Mrs Dipple has complained that her late husband was not told that, by taking his pension whilst continuing to work, he would not be eligible for death in service cover. The Pensions Ombudsman’s determination and short reasons The …

Miss Foster was incorrectly informed by NHS Pensions that she could carry on contributing to the Scheme despite reaching the maximum 45 years pensionable service. She was told that she would benefit from a higher final pay figure at retirement. The Deputy Pensions Om …

Mr Haywood has complained that Phoenix Life Limited say they have no record of pension benefits which were transferred to a predecessor company by the trustees of the Coventry Climax Pension Scheme on his behalf in 1995. The Pensions Ombudsman’s determination and short reasons The complaint …

Mr Major has complained about receiving information which overstated his retirement benefits on which he says he relied when deciding to take voluntary redundancy. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against the Tru …