Ombudsman’s Determination

Outcome

Ombudsman’s Determination

Outcome

Ombudsman’s Determination

Outcome

Ombudsman’s Determination

Outcome

Ombudsman’s Determination

Ombudsman’s Determination

Outcome

Ombudsman’s Determination

I do not uphold Mr S’ complaint and no further action is required by the Trustee.

Mr Taylor complains of maladministration by TP, in that it allegedly misled him about the amount of salary he could earn without his pension being reduced. He says that, if he had been given the right information, he would have accepted a full-time post rather than a part-time post, and he c …

Mrs Scott complains that Prudential’s sales representative improperly persuaded her to pay additional voluntary contributions (AVCs) to Prudential. She also alleges that the sales representative specifically advised against the alternative option of purchasing past a …

Mrs Oliver says that her partner, Mr K Dommett, relied on incorrect information given to him by the Trustee when making provision for her in the event of his death. She understands that she has no entitlement to benefit under the Scheme but believes …