Ombudsman’s Determination

Outcome

Mrs N’s complaint is upheld and to put matters right the Council shall consider Mrs N’s ill health retirement pension (IHRP) application again.

The Council shall also pay Mrs N £500 in recognition of the distress and inconvenience caused by not following the procedure correctly.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs N’s complaint against the Council is that she has been refused IHRP from deferred status.

Ombudsman’s Determination

Outcome

The Estate’s complaint is upheld and to put matters right NHS Pensions shall decide  whether or not Mrs E satisfied the tier 1 or tier 2 condition as at the date her employment with Abertawe Bro Morgannwg University Health Board (ABMU) ended.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

The complaint against NHS Pensions is that it has refused to pay a commuted ill health retirement benefit to the Estate of the late Mrs E.

Ombudsman’s Determination

Outcome

I do not uphold Mr S’ complaint and no further action is required by Essex Police.

My reasons for reaching this decision are explained in more detail below.

Ombudsman’s Determination

Outcome

I do not uphold Mrs G’s complaint and no further action is required by the Council.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs G’s complaint against the Council is that its review of the original decision not to grant her an ill health retirement pension (IHRP), was flawed.

Ombudsman’s Determination

Complaint summary

Mr R’s complaint is that:

Ombudsman’s Determination

Outcome

I do not uphold Mrs T’s complaint and no further action is required by NHS BSA.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs T’s complaint is that she has been refused ill health early retirement (IHER).

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by NHS BSA.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr N’s complaint concerns NHS BSA’s decision to refuse his application for an ill health retirement pension (IHRP).

Ombudsman’s Determination

Outcome

Ms S’ complaint is upheld and to put matters right the Council should consider whether Ms S satisfied the criteria for the early release of her deferred pension on grounds of ill health before 16 August 2016 and pay Ms S £1,500 for the distress and inconvenience caused.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Ms S’ complaint is that she has not been awarded the early release of her deferred pension on the grounds of ill health.

Ombudsman’s Determination

Outcome

Mr D’s complaint is upheld and to put matters right the Council shall reconsider Mr D’s application for an ill health retirement (IHRP).

The Council shall pay Mr D £500 in recognition of the significant distress and inconvenience caused by its actions.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr D’s complaint concerns the Council’s decision not to award him an IHRP from deferred status.

Ombudsman’s Determination

Outcome

I do not uphold Mr E’s complaint and no further action is required by Veterans UK.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr E has disputed the level of ill health retirement benefits awarded to him from the Scheme.