Ombudsman’s Determination

Outcome

I do not uphold Ms C’s complaint and no further action is required by NHS BSA.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Ms C’s complaint is that she has been refused ill health early retirement (IHER).

Ombudsman’s Determination

Complaint Summary

Ms N’s complaint against Morrisons is that it refused to grant an enhanced ill health retirement pension (IHRP).

Summary of the Ombudsman’s Determination and reasons

The complaint is upheld because the evidence does not indicate that Morrisons took the correct approach in considering Ms N’s application. To put matters right, Morrisons should reconsider its decision whether to grant Ms N an enhanced IHRP, and pay £1,000 to her for the serious non-financial injustice she has suffered.

Ombudsman’s Determination

Outcome

I do not uphold Mrs S’ complaint and no further action is required by NHS BSA.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs S’ complaint concerns NHS BSA ‘s decision to refuse her application for ill health early retirement (IHER) as an active Scheme member and its delay in informing her about its decision.

Ombudsman’s Determination

Outcome

I do not uphold Mr H’s complaint and no further action is required by NHS BSA.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr H’s complaint concern’s NHS BSA’s decision to decline his application for Permanent Injury Benefits (PIB).

Ombudsman’s Determination

Outcome

I do not uphold Miss R’s complaint and no further action is required by the Council.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

There are two parts to Miss R’s complaint:

(i) The first is that around the time of her dismissal, on grounds of capability due to ill health, she was not considered for ill health retirement or made aware of the possibility of ill health retirement.

Ombudsman’s Determination

Outcome

I do not uphold Miss N’s complaint and no further action is required by NHS BSA.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Miss N’s complaint concerns NHS BSA’s decision not to award her an ill health retirement pension (IHRP).

Ombudsman’s Determination

Outcome

I do not agree that this complaint should be upheld and in my opinion no further action is required by OCC.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr Y’s complaint is that OCC, his employer, has refused his application for Ill Health Retirement (IHR).

Ombudsman’s Determination

Outcome

Mrs T’s complaint is upheld and to put matters right the Trust shall reconsider Mrs T’s application for an ill health retirement pension (IHRP). The Trust shall also pay Mrs T £1000 for the serious distress and inconvenience caused.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs T’s complaint against the Trust is that she believes she should have been awarded Tier 1 and not Tier 2 benefits.

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by the Trustee.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr N’s complaint against the Trustee concerns its decision not to award him an enhanced ill health pension in 1999.

Ombudsman’s Determination

Outcome

Mr E’s complaint is upheld and, to put matters right, NHS Pensions shall allow him a further opportunity to appeal and pay him £500 for significant non-financial injustice.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr E has complained that his application for the early payment of his pension on the grounds of ill health has not been considered in a proper manner.