Mr Lale complains that the Authority, as administrator: wrongly calculated his deceased’s wife’s pension benefits in accordance with the rules for a deferred pensioner rather than for an active member; provided incorrect information which he and his deceased wife relied on to their detriment …

Mr Sadler’s complaint against the SPVA and MoD centres on the payment of the death benefits from the RFPS in respect of his son, Mr J Sadler. In particular, he says t …

Mrs Henry complains about the decision of USS not to award her a full dependant’s pension and lump sum upon the death of her son, Dr Henry, and that USS failed to undertake adequate investigation before reaching its decision. The Pensions Ombudsman’s determination an …

Mrs Ingram says that Standard Life and Paterson Arran paid out the death benefit under her son’s (Fraser Wilson’s) personal pension policy without properly considering her as a potential beneficiary. The Deputy Pensions Omb …

Mr Halford complains that due to maladministration Hertfordshire County Council, the administering authority, and Serco Pensions, the administrators of the Scheme, failed to pay him a partner’s pension. The Pensions Ombudsman’s determination and short reasons The com …

Mr Mewton complains about the decision reached by Prudential when settling his sister’s death benefits. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should not be upheld. The totality of the evidence does not support a finding that th …

Ms Jones says that there was an undue delay by JLT (as Administrators) in transferring her husband’s (Mr P Ingram’s) Tyco benefits to a personal pension with Legal & General. Her husband died whilst the process was ongoing, and as a result the transfer was not comple …

The complaint has been brought on behalf of Mrs Wagenbichler and concerns the payment of death benefits on the death of her son. Mrs Wagenbichler’s representatives have complained that Pearl failed to properly consider her as a potential beneficiary. The Pensions Ombudsman’s determination an …

Mr Crossan complains that: the death benefit was paid to the wrong person; the trustee’s handling of his complaint was inadequate. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be upheld against UGC Pension Trustees Limited because: it made payment with …

Miss Kemp says that following the death of her son on 21 September 2009, SPVA incorrectly recognised his former girlfriend (Miss R) as a surviving adult dependant under the terms of the Armed Forces Pension Scheme Ord …