Ombudsman’s Determination

I do not uphold Mrs L’s complaint and no further action is required by NHS BSA.Outcome

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs L is unhappy because NHS BSA has declined her application for Permanent Injury Benefit (PIB), which she believes she is entitled to under the Scheme.

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by WYFRS.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr N disagrees with the decision not to award him an injury benefit. It is his view that the asthma he is suffering from was triggered by disciplinary action taken against him in 2011.

Ombudsman’s Determination

Outcome

I do not uphold Dr Y’s complaint and no further action is required by the Authority.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Dr Y’s complaint arises because the Authority rejected his application for a disablement gratuity from the Scheme.

Ombudsman’s Determination

Outcome

I do not uphold Mrs Y’s complaint and no further action is required by NHSBSA.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs Y complains that NHSBSA, the manager of the Scheme, has wrongly declined her application for permanent injury benefits (PIB) on the grounds that the injuries to her back and neck were not wholly or mainly attributable to her NHS employment.

Ombudsman’s Determination

Outcome

Mrs L’s complaint is upheld and to put matters right NHS BSA shall reconsider Mrs L’s eligibility for PIB.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs L has complained that her application for a Permanent Injury Benefit (PIB) has not been considered in a proper manner.

Ombudsman’s Determination

Outcome

Mrs Y’s complaint is upheld and to put matters right USS Ltd shall review its decision to pay her Total Incapacity benefits from 25 April 2017. It shall also pay Mrs Y £500 for distress and inconvenience.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs Y has complained that her application for incapacity retirement has not been dealt with in a proper manner.

Ombudsman’s Determination

Outcome

I do not uphold Mrs D’s complaint and no further action is required by NHS BSA.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs D’s complaint against NHS BSA is about its decision to refuse her Permanent Injury Benefit, (PIB), as it says she has not suffered a permanent loss of earning ability (PLOEA).

Ombudsman’s Determination

Outcome

I do not uphold Mrs E’ complaint and no further action is required by NHS BSA.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs E’s complaint against NHS BSA concerns the refusal of her application for Permanent Injury Benefits (PIB).

Ombudsman’s Determination

Outcome

Mrs D’s complaint is upheld and to put matters right NHS BSA will reconsider Mrs D’s eligibility for Permanent Injury Benefit (PIB) and pay her £500 to recognise the significant distress and inconvenience it has caused her.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs D’s complaint is that NHS BSA has refused her application for PIB.

Ombudsman’s Determination

Outcome

I do not uphold Mrs R’s complaint and no further action is required by the Council.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs R’s complaint is that she has been refused Tier 1 ill health pension benefits (IHPB).