Teachers’ Pension Scheme – Prudential AVC Facility (81112/1)
Complainant: Miss S E I
Complaint Topic: Failure to provide information/act on instructions
Ref: 81112/1
Outcome: Not upheld
Respondent: RespondentPrudential. Assurance Company Limited (Prudential)
Type: Pension complaint or dispute
Date:
Miss I complains that Prudential’s sales representative improperly persuaded her to pay additional voluntary contributions (AVCs) to Prudential. She alleges that the sales representative did not explain the alternative option of purchasing past added ye …
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