JR Dalziel (Castings) Ltd Retirement Benefits Scheme (80037/3)
Complainant: Mr G Thomas
Complaint Topic: Failure to provide information/act on instructions
Ref: 80037/3
Outcome: Upheld
Respondent: RespondentAXA Sun Life Services plc (AXA). Scheme. JR Dalziel (Castings) Ltd
Retirement Benefits Scheme (the Scheme).
Retirement Benefits Scheme (the Scheme).
Type: Pension complaint or dispute
Date:
Mr Thomas complains that AXA, the managers of the Scheme, are paying him a reduced pension when he did not authorise them to do so. He only authorised AXA to pay his benefits in a one off lump sum. AXA has explained that it is not possible to pay Mr Thomas his pensio …
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