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HSBC Bank (UK) Pension Scheme (78394/5)

Complainant: Mrs J Ward
Complaint Topic: Benefits: missing
Ref: 78394/5
Outcome: Upheld
Respondent: HSBC Bank Pension Trust (UK) Limited (the Trustees).
Type: Pension complaint or dispute

Mrs Ward complains that the Trustees have wrongly refused to pay her a deferred pension in excess of her Equivalent Pension Benefit (EPB) from the Scheme on normal retirement. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld aga …

View determination


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