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Scottish Equittable PPP (PO-660)

Complainant: Mr T McCann
Complaint Topic: Transfers: general
Ref: PO-660
Outcome: Upheld
Respondent: AEGON
Type: Pension complaint or dispute

Mr McCann complains that AEGON failed to transfer the full value of his plan and are unable to justify the lower amount actually transferred. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against AEGON because, in my view, they have failed to produce a consistent reliable set of figures to justify the lowe …

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