Marks and Spencer Pension Scheme (PO-484)
Complainant: Mrs Rosemary Parker
Complaint Topic: Misquote/misinformation
Ref: PO-484
Outcome: Partly upheld
Respondent: Marks & Spencer Pension Trust Ltd
Type: Pension complaint or dispute
Date:
Mrs Parker complains that Marks and Spencer Trustee Ltd (the Trustee) is taking the state pension deduction from her pension in 2012 even though she did not receive her state pension until 2013. The Deputy Pensions Ombudsman’s determination and short reasons The complaint should be partly uphe …
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