Local Government Pension Scheme (PO-1474)
Complainant: Miss Jacqueline Elliott
Complaint Topic: Benefits: refusal/failure to pay or late payment
Ref: PO-1474
Outcome: Upheld
Respondent: The Department of Health
Type: Pension complaint or dispute
Date:
Complaint summary
Miss Elliott complains that North East Lincolnshire NHS Care Trust Plus (Care Trust Plus), her former employer, have wrongly rejected her request for an early unreduced pension under the “rule of 85”.
Summary of the Ombudsman’s Determination and reasons
The complaint should be upheld against the Department of Health (now responsible for Care Trust Plus) because, although Miss Elliott does not have an automatic entitlement to unreduced early retirement benefits, Care Trust Plus did not properly consider her application in turning it down.
View determination
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