Aviva Section 32 Buyout Plan (PO-10208)
Complainant: Mr N
Complaint Topic: Benefits: refusal/failure to pay or late payment
Ref: PO-10208
Outcome: Not upheld
Respondent: Aviva
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mr N’s complaint and no further action is required by Aviva.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mr N is unhappy because Aviva will not currently pay him benefits from the Buyout plan. This is despite the fact he has reached age 60, and the Normal Retirement Date (NRD), under the Buyout plan.
View determination
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