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Ames Industrial Limited Retirement and Death Benefit Pension Scheme
(PO-16969)

Complainant: Mr R
Complaint Topic: Benefits: missing
Ref: PO-16969
Outcome: Not upheld
Respondent: Safran Helicopter Engines UK Ltd (Safran)
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr R’s complaint and no further action is required by Safran.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr R is not able to locate his pension, and considers that this is due to the maladministration of Safran.

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