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Teachers’ Pension Scheme (PO-19911)

Complainant: Mrs N
Complaint Topic: Death benefits
Ref: PO-19911
Outcome: Not upheld
Respondent: 1. Teachers' Pensions (TP)
2. The Department for Education
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mrs N’s complaint and no further action is required by TP.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs N’s complaint is that TP have not re-instated payment of her spouse’s pension from the Scheme following the death of her second husband in August 2016.

View determination

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