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Local Government Pension Scheme (PO-21210)

Complainant: Mrs Y
Complaint Topic: Benefits: refusal/failure to pay or late payment
Ref: PO-21210
Outcome: Not upheld
Respondent: Nottinghamshire County Council (the Council)
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mrs Y’s complaint and no further action is required by the Council.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs Y is unhappy with the decision made by the Council not to grant her early release of her pension on compassionate grounds. In her opinion she meets the Scheme requirements and would like access to her pension.

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