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Capital Media Newspapers AE (Aviva) (PO-21233)

Complainant: Miss S
Complaint Topic: Contributions: failure to pay into scheme
Ref: PO-21233
Outcome: Upheld
Respondent: The Sunday Independent Limited
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

Miss S’ complaint is upheld and to put matters right, The Sunday Independent Limited shall backdate Miss S’ pension for the period in question. Further, The Sunday Independent Limited will pay Miss S £500 in recognition of the significant distress and inconvenience caused to her by its maladministration.

Complaint summary

Miss S has complained that The Sunday Independent Limited failed to direct pension contributions into the Plan.

View determination

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