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Complainant: Mr E
Complaint Topic: Ill Health
Ref: PO-22843
Outcome: Partly upheld
Respondent: NHS Pensions
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

Mr E’s complaint is upheld and, to put matters right, NHS Pensions shall allow him a further opportunity to appeal and pay him £500 for significant non-financial injustice.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr E has complained that his application for the early payment of his pension on the grounds of ill health has not been considered in a proper manner.

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