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Rolls-Royce and Bentley Pension Fund (PO-23729)

Complainant: Mr S
Complaint Topic: Benefits: refusal/failure to pay or late payment
Ref: PO-23729
Outcome: Not upheld
Respondent: 1. Bentley Motors Ltd (the Company)
2. Trustees of the Rolls-Royce & Bentley Pension Fund (the Trustees)
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr S’ complaint and no further action is required by the Company or the Trustees.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr S’ complaint concerns the Company’s and Trustees’ failure to properly consider his circumstances when considering whether to grant consent to an early retirement pension.

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