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Complainant: Mr L
Complaint Topic: Transfers: general
Ref: PO-27188
Outcome: Not upheld
Respondent: EVC Pension Trustees Ltd
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr L’s complaint and no further action is required by the Trustee.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr L’s complaint against the Trustee is that it mishandled his application to transfer out of the Plan. He says that this caused him to suffer a financial loss of £121,768.

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