Skip to main content

Teachers’ Pension Scheme (PO-28634)

Complainant: Mrs D
Complaint Topic: Failure to provide information/act on instructions
Ref: PO-28634
Outcome: Not upheld
Respondent: Teachers' Pension
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mrs D’s complaint and no further action is required by TP.

Complaint Summary

Mrs D’s complaint is that TP will not reinstate her widow’s pension now she is no longer living with her partner unless she can demonstrate that she is suffering financial hardship. Mrs D says that had she been aware of this, she would not have moved in with her partner in 2015.

View determination

Download

Related decisions

  • Cobham Pension Plan (CAS-95920-X3H4)
    Complainant: Mr E
    Respondent: The Trustees of the Cobham Pension Plan
    Outcome: Not upheld
    Complaint Topic: Failure to provide information/act on instructions
    Ref: CAS-95920-X3H4
    Date:
  • NHS Pension Scheme (CAS-60994-H2H2)
    Complainant: Dr S
    Respondent: NHS Business Services Authority
    Outcome: Upheld
    Complaint Topic: Failure to provide information/act on instructions
    Ref: CAS-60994-H2H2
    Date: