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Huhtamaki (UK) Pension and Life Assurance Scheme (PO-28953)

Complainant: Mr D
Topic: Misquote/misinformation
Ref: PO-28953
Outcome: Not upheld
Respondent: Huhtamaki (UK) Ltd
Type: Pension complaint or dispute

Ombudsman’s Determination


I do not uphold Mr D’s complaint and no further action is required by Huhtamaki.

Complaint summary

Mr D’s complaint is that Huhtamaki, his employer, did not inform him that he could transfer to the Scheme from its non-contributory money purchase scheme, in 1993 and 2003, when other employees were given this option.

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