Local Government Pension Scheme (CAS-29460-D2J4)

Ombudsman’s Determination

Outcome

I do not agree that this complaint should be upheld and no further action is required by MPF.

Complaint summary

Mr N’s complaint against MPF is that it has not met its statutory obligations to inform him there was a change to the Scheme, namely a reduction to the late retirement factors, and as a consequence he has suffered a financial loss.

Had he been aware of the reductions Mr N says he would have acted to avoid being affected by these changes. For example, he says he would have deferred starting his pension to take advantage of the previous retirement factors and carried on working.