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Aviva Pension Plan (CAS-33644-S4S8)

Complainant: Mr N
Complaint Topic: Benefits: refusal/failure to pay or late payment
Ref: CAS-33644-S4S8
Outcome: Not upheld
Respondent: Aviva Life and Pensions UK Limited
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold complaint and no further action is required by Aviva.

Complaint summary

Mr N has complained that Aviva has not backdated his annuity to the Plan’s Normal Retirement Date (NRD).

View determination

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