The Bic UK Pension Scheme (PO-1918)
Trustees of the Bic UK Pension Scheme
Ombudsman’s Determination
Outcome
The complaint is partly upheld against the Trustees, because the errors which led to the overpayment of Mr D’s pension amount to maladministration and have caused him serious distress and inconvenience.
Complaint summary
Mr D has complained that he has been overpaid pension benefits by the Trustees and that the Trustees are now seeking recovery of the overpayment.
Mr D would like the Trustees to write off the overpayment and reinstate his pension payments to the original amount paid.
View determination
DownloadRelated decisions
- Teachers’ Pension Scheme (CAS-26661-R4X7)Complainant: Mrs LRespondent: Teachers' PensionsOutcome: Partly upheldComplaint Topic: Benefits: overpayment (recovery of)Ref: CAS-26661-R4X7Date:
- Bic UK Pension Scheme (CAS-55100-G3W9)Complainant: Mr ERespondent: Trustees of the Bic UK Pension SchemeOutcome: Partly upheldComplaint Topic: Benefits: overpayment (recovery of)Ref: CAS-55100-G3W9Date: