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Bluesky Pension Scheme (CAS-33093-W7T2)

Complainant: Mr E
Complaint Topic: Contributions: failure to pay into scheme
Ref: CAS-33093-W7T2
Outcome: Not upheld
Appeal outcome: None
Respondent: Evolve
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mr E’s complaint and no further action is required by the Trustee.

Complaint summary

Mr E complained that three monthly contributions were collected from his salary but were not invested in a timely manner.

Mr E said he has incurred administrative costs and spent time writing letters and making telephone calls in order to ensure the contributions were invested into the Scheme.

Mr E also said he experienced stress in having this matter put right and he seeks compensation for the inconvenience he has experienced.

View determination

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