Scottish Teachers' Pension Scheme 2015 (CAS-41663-K6C5)
Dr T’s complaint against SPPA is partly upheld. To put matters right, SPPA shall pay Dr T a further £500, in addition to the redress that it has already offered her.
Dr T’s complaint concerns an incorrect quotation provided by SPPA in connection with the purchase of Additional Pension (AP) from the Scheme. Specifically:-
· SPPA used new factors to calculate the cost of her AP purchase when those factors were not yet in force. This made it more expensive to purchase AP.
· By the time that SPPA provided her with the correct information, she had been denied the opportunity to adjust the amount of her AP purchase before the new factors were introduced.
- Lloyds Bank Pension Scheme Number 2 (CAS-46341-T0B3)Complainant: Mrs RRespondent: Lloyds Banking Group Pension Scheme Trustees Limited
Lloyds Banking Group
Willis Towers WatsonOutcome: Not upheldComplaint Topic: Benefits: refusal/failure to pay or late paymentRef: CAS-46341-T0B3Date:
- Greater Manchester Pension Fund (CAS-44381-K1J8)Complainant: Mr FRespondent: Tameside Metropolitan Borough
Manchester City CouncilOutcome: Not upheldComplaint Topic: Benefits: refusal/failure to pay or late paymentRef: CAS-44381-K1J8Date: