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BP Pension Fund (CAS-49197-C8C6)

Complainant: Dr G
Complaint Topic: Benefits: refusal/failure to pay or late payment
Ref: CAS-49197-C8C6
Outcome: Not upheld
Appeal outcome: None
Respondent: BP Pension Trustees Limited
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Dr G’s complaint and no further action is required by the Trustee.

Complaint summary

Dr G’s complaint is that the Trustee misinformed her about what age she could take her unreduced retirement benefits from the Fund.

Dr G has also complained that she made irreversible financial decisions based on the misinformation.

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