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IVI Metallics Group Scheme, also referred to as Standard Life Group Flexible Retirement Plan (PO-39953)

Complainant: Those listed in the Appendix (the Applicants)
Complaint Topic: Contributions: failure to pay into scheme
Ref: PO-39953
Outcome: Upheld
Appeal outcome: None
Respondent: IVI Metallics Ltd
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

The Applicants’ complaint is upheld. To put matters right, the Employer shall pay any missing contributions into each Applicant’s account within the Plan and remedy any loss of investment return. In addition, it shall pay each Applicant £1,000 for the serious distress and inconvenience it caused them.

Complaint summary

The Applicants complained that the Employer had not paid their pension contributions into the Plan.

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