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Scottish Widows Personal Pension (CAS-72785-M0F1)

Complainant: Mr T
Complaint Topic: Benefits: refusal/failure to pay or late payment
Ref: CAS-72785-M0F1
Outcome: Not upheld
Appeal outcome: None
Respondent: Scottish Widows Personal Pension
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mr T’s complaint and no further action is required by Lloyds. 

Complaint summary

Mr T has complained about Lloyds’ decision not to allow him to take his Scheme benefits early, in the form of an unauthorised payment.

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