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Vallourec Mannesmann Oil & Gas UK Limited Pension Scheme (CAS-43049-R0F2)

Complainant: Mr Y
Complaint Topic: Failure to provide information/act on instructions
Ref: CAS-43049-R0F2
Outcome: Not upheld
Appeal outcome: None
Respondent: The Trustees of Vallourec Mannesmann Oil & Gas UK Limited Pension Scheme
Aon Hewitt
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mr Y’s complaint and no further action is required by the Trustees or Aon.  

Complaint summary

Mr Y believes that he may have been entitled to receive an enhanced pension when he retired early due to ill-health. He feels he was disadvantaged compared to someone in full health being offered early retirement. Mr Y also feels that he was ill advised when he retired as his original retirement illustration did not mention any ill-health enhancement. 

Mr Y wants to receive an illustration showing his enhanced benefits, and to be reimbursed if he is due any additional enhancement.

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