Fidelity Funds Network Pension (CAS-65532-W1D0)
Complainant: Mr L
Complaint Topic: Benefits: refusal/failure to pay or late payment
Ref: CAS-65532-W1D0
Outcome: Not upheld
Respondent: Fidelity International
Type: Pension complaint or dispute
Date:
Appeal: No
Ombudsman’s Determination
Outcome
I do not uphold Mr L’s complaint and no further action is required by
Complaint summary
Mr L has complained that Fidelity delayed processing his crystallisation request which led to him being financially disadvantaged. He has estimated that the delay caused him to incur a loss of £50,000.
View determination
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