NEST (CAS-85318-T5R7)
Ombudsman’s Determination
Outcome
Miss L’s complaint is upheld and, to put matters right,
Complaint summary
Miss L complained that the Employer, despite deducting contributions from her pay, has failed to pay the full amount into the Scheme.
Miss L said that she has been unable to quantify what contributions are outstanding because the Employer has not provided all the relevant payslips.
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