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The Salvation Army Officers Pension Fund (CAS-65551-M8D0)

Complainant: Mrs H
Complaint Topic: Benefits: refusal/failure to pay or late payment
Ref: CAS-65551-M8D0
Outcome: Not upheld
Respondent: The Board of the Officers Pension Fund
The Board of Directors of the Salvation Army Trustee Company (SATCO)
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold this complaint as the Board has acted in accordance with the Salvation Army Act 1963 (the 1963 Act).

Complaint summary

Mrs H's complaint is that the board and SATCO have knowingly rejected her years of service in the Salvation Army (SA) and do not consider that she is entitled to a pension from the fund due to the fact that she left service as an Officer before her retirement age. 

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