We use some essential cookies to make this website work.

We’d like to set additional cookies to understand how you use our website, remember your settings and improve our services.

Before deciding you can read more about our cookies.

Decisions

Results: 6611 decisions found

  • Sort A – Z
  • Sort Z – A
  • Decision Date Asc
  • Decision Date Desc
Select outcome
Select complaint topic
Select type
  • Gala Coral Pension Plan (PO-20093)
    Complainant: Ms D
    Respondent: 1. Halebarns Financial Planning Limited (HFPL)
    2. Gala Coral Pension Trustee Limited (the Plan Trustee)
    3.  Mercer
    Outcome: Upheld
    Complaint Topic: Transfers: general
    Ref: PO-20093
    Date:
  • Principal Civil Service Pension Scheme (PO-21314)
    Complainant: Mrs J
    Respondent: 1. Department for Work and Pensions (DWP)
    2. Civil Service Pensions (MyCSP)
    3. Cabinet Office
    Outcome: Partly upheld
    Complaint Topic: Misquote/misinformation
    Ref: PO-21314
    Date:
  • Kenwake Pension Trustees Limited (PO-23162)
    Complainant: Miss Y
    Respondent: Kenwake Pension Scheme (the Scheme)
    Outcome: Not upheld
    Complaint Topic: Death benefits
    Ref: PO-23162
    Date:
  • Teachers’ Pension Scheme (the Scheme) – Additional Voluntary
    Contributions (PO-21512)
    Complainant: Mr N
    Respondent: Prudential Assurance Company Limited (Prudential)
    Outcome: Not upheld
    Complaint Topic: Misquote/misinformation
    Ref: PO-21512
    Date:
  • Hargreaves Lansdown Vantage SIPP (PO-25132)
    Complainant: Mr S
    Respondent: Hargreaves Lansdown Asset Management Limited (Hargreaves Lansdown)
    Outcome: Not upheld
    Complaint Topic: Misquote/misinformation
    Ref: PO-25132
    Date:
  • Curtis Banks Giant SIPP (PO-17453)
    Complainant: Mr L
    Respondent: 1. Curtis Banks
    2. Giant Group (Giant)
    Outcome: Upheld
    Complaint Topic: Transfers: general
    Ref: PO-17453
    Date:
  • Local Government Pension Scheme (PO-21210)
    Complainant: Mrs Y
    Respondent: Nottinghamshire County Council (the Council)
    Outcome: Not upheld
    Complaint Topic: Benefits: refusal/failure to pay or late payment
    Ref: PO-21210
    Date:
  • Aviva Staff Pension Scheme (PO-21961)
    Complainant: Mrs R
    Respondent: Trustees of the Aviva Staff Pension Schemes (the Trustees)
    Outcome: Not upheld
    Complaint Topic: Transfers: general
    Ref: PO-21961
    Date:
  • Police Pension Scheme (PO-23084)
    Complainant: Mr S
    Respondent: Merseyside Police
    Outcome: Not upheld
    Complaint Topic: Benefits: incorrect calculation
    Ref: PO-23084
    Date:
  • Turning Point Scotland Group Personal Pension Plan (PO-19080)
    Complainant: Mrs T
    Respondent: 1. Turning Point Scotland
    2. Kerr Henderson (Financial Services) Limited
    Outcome: Not upheld
    Complaint Topic: Death benefits
    Ref: PO-19080
    Date:
  • CC Stark Ltd Retirement Benefits Scheme (PO-17129)
    Complainant: Miss S
    Respondent: The Trustees of the CC Stark Ltd Retirement Benefits Scheme (the Trustees)
    and Isure Ltd (Isure)
    Outcome: Upheld
    Complaint Topic: Death benefits
    Ref: PO-17129
    Date:
  • Principal Civil Service Pension Scheme (PO-20932)
    Complainant: Mr N
    Respondent: 1. Cabinet Office (CO)
    2. MyCSP
    Outcome: Not upheld
    Complaint Topic: Benefits: incorrect calculation
    Ref: PO-20932
    Date: