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Decisions

Results: 6611 decisions found

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  • Fidelity Self-Invested Personal Pension (CAS-62871-L6H0)
    Complainant: Mr M
    Respondent: Fidelity International (Fidelity)
    Outcome: Upheld
    Complaint Topic: Administration
    Ref: CAS-62871-L6H0
    Date:
  • Principal Civil Service Pension Scheme (CAS-43765-C7C4)
    Complainant: Mr R
    Respondent: MyCSP
    The Cabinet Office
    Outcome: Not upheld
    Complaint Topic: Misquote/misinformation
    Ref: CAS-43765-C7C4
    Date:
  • Local Government Pension Scheme (CAS-67227-G0R4)
    Complainant: Mr N
    Respondent: Cardiff Council
    Outcome: Not upheld
    Complaint Topic: Interpretation of scheme rules/policy terms
    Ref: CAS-67227-G0R4
    Date:
  • ​True Potential (CAS-85163-W6Y3)
    Complainant: Mr K
    Respondent: Property Maintenance & Repair Team Limited
    Outcome: Upheld
    Complaint Topic: Contributions: failure to pay into scheme
    Ref: CAS-85163-W6Y3
    Date:
  • Draka UK Pension Plan (CAS-58659-G1Y9)
    Complainant: Mr S
    Respondent: Mercer Limited
    Prysmian Pension Scheme Trustee Limited
    Outcome: Not upheld
    Complaint Topic: Post retirement increases (escalation): general
    Ref: CAS-58659-G1Y9
    Date:
  • NEST (CAS-41889-X8Q9)
    Complainant: Mrs S
    Respondent: Taylor Robinson Estate Agents
    Outcome: Upheld
    Complaint Topic: Automatic enrolment
    Ref: CAS-41889-X8Q9
    Date:
  • Smart Pensions (CAS-74469-D5N8)
    Complainant: Mrs R
    Respondent: Craig Boyd Hairdressing
    Outcome: Upheld
    Complaint Topic: Contributions: failure to pay into scheme
    Ref: CAS-74469-D5N8
    Date:
  • NEST (CAS-91165-X1T9)
    Complainant: Mr L
    Respondent: Allwood Buildings Limited
    Outcome: Upheld
    Complaint Topic: Contributions: failure to pay into scheme
    Ref: CAS-91165-X1T9
    Date:
  • Radius Aerospace UK Retirement Savings Plan (CAS-76499-S5N7)
    Complainant: Mr R
    Respondent: Legal & General
    Outcome: Not upheld
    Complaint Topic: Administration
    Ref: CAS-76499-S5N7
    Date:
  • NHS Pension Scheme (CAS-35611-Z7D3)
    Complainant: The Estate of the late Mr R
    Respondent: NHS Business Services Authority
    Outcome: Partly upheld
    Complaint Topic: Administration
    Ref: CAS-35611-Z7D3
    Date:
  • NEST (CAS-92384-L7C8)
    Complainant: Ms T
    Respondent: St Mark’s Care Home Limited
    Outcome: Upheld
    Complaint Topic: Contributions: failure to pay into scheme
    Ref: CAS-92384-L7C8
    Date:
  • XPS Self Invested Personal Pension Plan (CAS-42227-Z3Y8)
    Complainant: Mr E
    Respondent: Xafinity Pension Trustees Ltd
    Equiniti Paymaster
    Outcome: Not upheld
    Complaint Topic: Failure to provide information/act on instructions
    Ref: CAS-42227-Z3Y8
    Date: