Scheme:
Huhtamaki (UK) Pension and Life Assurance Scheme
Complainant:
Mr D
Respondent:
Huhtamaki (UK) Ltd
Topic:
Misquote/misinformation
Ref:
PO-28953
Date:
Thu 28 Nov 2019
Outcome:
Not upheld

Ombudsman’s Determination

Outcome

I do not uphold Mr D’s complaint and no further action is required by the Huhtamaki.

Complaint summary

Mr D’s complaint is that Huhtamaki, his employer, did not inform him that he could transfer to the Scheme from its non-contributory money purchase scheme, in 1993 and 2003, when other employees were given this option.

View determination