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Yorkshire Copper Tube Pension Scheme (PO-25149)

Complainant: Mr D
Complaint Topic: Failure to provide information/act on instructions
Ref: PO-25149
Outcome: Partly upheld
Respondent: The Trustees of the Yorkshire Copper Tube Pension Scheme
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

Mr D’s complaint against the Trustee is partly upheld, but there is a part of the complaint I do not agree with. In view of the award already offered by the Trustee I will not make an additional award.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr D’s complaint is that the Trustee refused to provide him with information and failed to respond to his requests.

View determination

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