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NHS Pension Scheme (CAS-31676-N1P3)

Complainant: Mrs Y
Complaint Topic: Benefits: refusal/failure to pay or late payment
Ref: CAS-31676-N1P3
Outcome: Not upheld
Appeal outcome: None
Respondent: NHS Business Service Authority
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mrs Y’s complaint and no further action is required by NHS BSA.

Complaint summary

Mrs Y has complained because NHS BSA has said that she no longer holds Special Class Status (SCS). This means that if she chooses to retire at age 55, she will be subject to an early retirement reduction.

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