Skip to main content

BP Pension Fund (CAS-49197-C8C6)

Complainant: Dr G
Complaint Topic: Benefits: refusal/failure to pay or late payment
Ref: CAS-49197-C8C6
Outcome: Not upheld
Appeal outcome: None
Respondent: BP Pension Trustees Limited
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Dr G’s complaint and no further action is required by the Trustee.

Complaint summary

Dr G’s complaint is that the Trustee misinformed her about what age she could take her unreduced retirement benefits from the Fund.

Dr G has also complained that she made irreversible financial decisions based on the misinformation.

View determination

Download

Related decisions

  • HSBC Bank (UK) Pension Scheme (CAS-13126-Z0N2)
    Complainant: Mrs R
    Respondent: HSBC Bank Pension Trustee (UK) Limited
    Sun Life Financial of Canada (UK) Limited
    Outcome: Upheld
    Complaint Topic: Benefits: refusal/failure to pay or late payment
    Ref: CAS-13126-Z0N2
    Date:
  • TPS Benefits Scheme (CAS-79089-Z5M8)
    Complainant: Professor N
    Respondent: The Trustee of the TPS Benefits Scheme
    Outcome: Upheld
    Complaint Topic: Benefits: refusal/failure to pay or late payment
    Ref: CAS-79089-Z5M8
    Date: