We use some essential cookies to make this website work.

We’d like to set additional cookies to understand how you use our website, remember your settings and improve our services.

Before deciding you can read more about our cookies.

Bluesky Pension Scheme (CAS-33093-W7T2)

Complainant: Mr E
Complaint Topic: Contributions: failure to pay into scheme
Ref: CAS-33093-W7T2
Outcome: Not upheld
Appeal outcome: None
Respondent: Evolve
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mr E’s complaint and no further action is required by the Trustee.

Complaint summary

Mr E complained that three monthly contributions were collected from his salary but were not invested in a timely manner.

Mr E said he has incurred administrative costs and spent time writing letters and making telephone calls in order to ensure the contributions were invested into the Scheme.

Mr E also said he experienced stress in having this matter put right and he seeks compensation for the inconvenience he has experienced.

View determination

Download

Related decisions

  • NEST (CAS-97027-G2V6)
    Complainant: Ms Y
    Respondent: Lifeways Group
    Outcome: Upheld
    Complaint Topic: Contributions: failure to pay into scheme
    Ref: CAS-97027-G2V6
    Date:
  • NEST Pension Scheme (CAS-130996-Q6W2)
    Complainant: Mrs S
    Respondent: Solange Bakery Ltd and Artisan Traditions Ltd
    Outcome: Upheld
    Complaint Topic: Contributions: failure to pay into scheme
    Ref: CAS-130996-Q6W2
    Date:
View all decisions