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ICI Specialty Chemicals Pension Fund (CAS-54214-V7J4)

Complainant: Mr N
Complaint Topic: Benefits: refusal/failure to pay or late payment
Ref: CAS-54214-V7J4
Outcome: Not upheld
Appeal outcome: None
Respondent: ICI Specialty Chemicals Pensions Trustee Limited
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by the Trustee.

Complaint summary

Mr N complained that the Trustee should have contacted him when he reached age 60 and informed him that he was entitled to take unreduced early retirement.

Mr N claimed that the Trustee failed to fulfil its trust law duty to “act in the best interest of the beneficiaries”.

Mr N said he should be entitled to claim the retirement benefits he would have received at age 60.

View determination

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