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Teachers’ Pension Scheme – Prudential AVC Facility (P01085/P01086)

Ms Riley and Mr Bonell complain that Prudential’s sales representative improperly persuaded them to pay additional voluntary contributions (AVCs) to Prudential. They also allege that the sales representative specifically advised against the a …

Teachers’ Pension Scheme – Prudential AVC Facility (P01299)

Mrs Edwards complains that Prudential’s sales representative improperly persuaded her to pay additional voluntary contributions (AVCs) to Prudential. Mrs Edwards also alleges that the sales representative misled her into believing that the alternative opt …

Allied Dunbar Personal Pension Plan (O00004)

Mrs Gough says that due to delay by Allied Dunbar her transfer value purchased less service in the scheme to which she transferred than would otherwise have been the case. Allied Dunbar does not accept that it was responsible f …

DCT Civil Engineering Staff Pension Fund (L00655-6)

The Applicants are DCT Engineering Limited (the Employer) and the five lay trustees of the Scheme. The Trustees allege that Santhouse, in its capacity of p …

Marsh Mercer Pension Fund (M00748)

The Applicant complains that the Employer and the Trustees miscalculated his early retirement pension by failing to take into account a service …

Local Government Pension Scheme (P00112)

Mr X complains about the failure to award him early access to his deferred benefits on the grounds of ill health. He has also made the following specific all …

Norwich Union Personal Pension Plan (8407861UE) (P00025)

Mr Lee-Smith says that he was only advised a few weeks before he was due to retire that a Market Value Reduction (MVR) would be applied to his policy on maturity at his nominated retirement age. Previously he had been given contradictory information by representatives of Norwich Union re …

4 Imprint Group Pension Scheme (N00422)

Mr Booth’s application concerns the transfer of his benefits in the Scheme (formerly the Bemrose Corporation Pension Scheme (BCPS) to the Bemrose Group Pension Scheme (BGPS) He says that his benefits were not adequately protected and he has in consequence suffered a f …

Winterthur Life SSIP (N00759)

Mr Cox says that Winterthur Life delayed in dealing with the transfer of his pension fund to a new provider and that as a result he lost the opportunity to operate a hedged investment strategy and sustained losses of £47,558.

Michelin Pension and Life Assurance Plan (P00883)

Mr R brings this complaint on behalf of his granddaughter (KS) Following the death of KS’ father, Mr S, the Trustees paid one third of the lump sum death benefit payable from the scheme to KS. The balance was paid to Mr S’ partner (DC) at the time of his death. Mr R …

British American Tobacco UK Pension Fund (P00365)

Mr Waller complains that the Trustee improperly refused him an early retirement pension on the grounds of ill health. Some of the issues before me might be seen as complaints of maladministration while others can be seen as dispu …

Sun Life Assurance Person Pension Plan no: 9612316 (P00609)

Mr Reide says that he was given misleading advice about the value of his policy during the course of a telephone conversation with AXA Sun Life’s Call Centre in May 2002. When he subsequently requested updated figures in June 2002, delays caused by AXA Sun Life meant that by the time he rec …

Teachers’ Pension Scheme – Prudential AVC Facility (P01117)

Mrs Green complains that Prudential’s sales representative improperly persuaded her to pay additional voluntary contributions (AVCs) to Prudential. Mrs Green states that the sales representative did not inform her that she could purchase past added years (PAY) in the Te …

Teachers’ Pension Scheme – Prudential AVC Facility (P01127)

Mrs Baker complains that Prudential’s sales representative improperly persuaded her to pay additional voluntary contributions (AVCs) to Prudential. Mrs Baker states that the sales representative did not inform her that she could purchase past added years (PAY) in the …

Teachers’ Pension Scheme – Prudential AVC Facility (P01302)

Miss James-Williams complains that Prudential’s sales representative improperly persuaded her to pay additional voluntary contributions (AVCs) to Prudential. Miss James-Williams also alleges that the sales representative did not inform her that sh …

Talisman Income Drawdown Plan (N00834)

Mr Smith alleges that as a result of the Respondent’s failure to provide transfer value quotations in a timely manner he has suffered injustice involving financial loss, disappointment and inconvenience. Some of the issues before me might be seen as …