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Teachers’ Pension Scheme – Prudential AVC Facility (P01089)

Mr Wirth complains that Prudential’s sales representative improperly persuaded him to pay additional voluntary contributions (AVCs) to Prudential. Mr Wirth states that the sales representative did not inform him that he could purchase past added years (PAY) in the Teache …

Automated Security (Holdings) PLC Group Pension Plan (N00434)

Mrs Bishop has complained that the Trustees have refused to honour an agreement to pay her a 35% widow’s pension on the death of her former husband. Some of the issues before me might be seen as complaints of maladministration while others c …

The Nationwide Pension Fund (N00718)

Mrs Dale considers that the Trustees failed to consider her application for an incapacity pension properly and that they failed to take proper account of the available medical evidence. Some of the issues before me might be seen as complaints of maladministration while others can be seen …

Local Government Pension Scheme (N00792)

Mr Chapman says the Council’s decision, by which it failed to award credited periods upon his redundancy in accordance with the Council’s then current policy, has caused him injustice. Mr Chapman also complains about the Council’s failure to implement the Appointed Perso …

Scottish Teachers’ Pension Scheme – Prudential AVC Facility (P00359)

Mrs Smith complains that Prudential’s sales representative improperly persuaded her to pay additional voluntary contributions (AVCs) to Prudential. Mrs Smith states that the sales representative did not inform her that she could purchase past added years (PAY …

Teachers’ Pension Scheme – Prudential AVC Facility (P00415)

Mrs Peace complains that Prudential’s sales representative improperly persuaded her to pay additional voluntary contributions (AVCs) to Prudential. Mrs Peace states that the sales representative did not inform her that she could purchase past added years (PAY) in the Te …

Prudential Personal Pension Plan (N01384)

Mr Taylor complains that Prudential failed to advise him that it was possible to commence payment of his Protected Rights benefits at age 60. As a consequence these benefits were not put into payment until shortly before Mr Taylor’s State Retirement Age which he says h …

AXA Sun Life Personal Pension Plan (P00135)

Mrs Hadden alleges that AXA acted with maladministration in the time taken to answer queries relating to her personal pension. Mrs Hadden says that, had AXA been prompter in its replies, she would have been able to take her retirement benefits earlier than in February 2003.

Sutton Estate Pension Plan (P00243)

Mr Povall claims that Sutton Estate failed to provide sufficient and timely information to his Free Standing Additional Voluntary Contributions (FSAVC) provider to allow them to commence payment of his p …

Teachers’ Pension Scheme – Prudential AVC Facility (P00396)

Mrs Dewey complains that Prudential’s sales representative improperly persuaded her to pay additional voluntary contributions (AVCs) to Prudential. Mrs Dewey states that the sales representative did not inform her that she could purchase past added years (PAY) in the Te …

Scottish Life Personal Pension Plan 46442 (N00766)

Mrs Jelley has complained that Scottish Life did not provide the appropriate information and funds at the time of her retirement in a timely manner and that as a result she did not receive her pension until three and a half months after her retirement date and the amount of pension she was able t

Wilcol Engineering Limited Retirement Benefits Scheme (N00384)

Mr Collie says that Scottish Amicable (now part of Prudential) acted in breach of contract by failing to invest a single contribution made in 1989 into his IPA (First Series) Policy (the IPA Policy) but instead invested it in a MaxiPensio …

The Blockleys plc Retirement Benefits Scheme (N00768)

Mr Chanter claims that he is entitled to benefits in excess of those upon which his transfer value has been paid. The Trustees and the Employer do not agree that Mr C …

The Hancocks of Horsham Retirement Benefit Scheme (N01128)

Mr Gander alleges maladministration by Masons in that it has refused to pay the Cash Equivalent Transfer Value (CETV) quoted to Mr Gander and that Mr Gander accepted. Masons has only paid 80% of the full CETV. Some of the issues before me might be seen as complaints …

Teachers’ Pension Scheme – Prudential AVC Facility (P00254)

Mr Deneen complains that Prudential’s sales representative improperly persuaded him to pay additional voluntary contributions (AVCs) to Prudential. Mr Deneen states that the sales representative did not inform him that he could purchase past added years (PAY) in the Tea …

Teacher’s Pension Scheme – Prudential AVC Facility (P00539)

Mr Want complains that Prudential’s sales representative improperly persuaded him to pay additional voluntary contributions (AVCs) to Prudential. Mr Want states that the sales representative did not inform him that he could purchase past added years (PAY) in the Teacher …