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Signposting for pension dispute resolution just became clearer
The Pensions Ombudsman (TPO) is pleased with the sensible approach taken by the Department for Work and Pensions (DWP) and The Pensions Regulator (TPR).
Henry Davison: Notice of oral hearing
There will be a hearing on 21 January 2019 at 10.00am at the offices of The Pensions Ombudsman, 10 South Colonnade, Canary Wharf, London E14 4PU.
Anthony Arter reappointed as Pensions Ombudsman
Today, the Department for Work and Pensions announced that Anthony Arter has been reappointed as the Pensions Ombudsman and the Pension Protection Fund Ombudsman for a further two years until 31 July 2021.
The Pensions Ombudsman’s response to DWP consultation
We welcome the package of measures outlined in the consultation which supports the actions we are already taking to improve the customer journey in respect of pension complaints and disputes.
British Steel - update March 2019
Since our update on 8 February 2018, we have continued conducting extensive investigations into the 229 complaints received in respect of cash equivalent transfer values (CETVs) and early retirement factors (ERFs).
Corporate Plan 2014
Our Corporate Plan sets out our priorities for the next three years and how we intend to achieve our aims.
PPF and FAS case notifications
In some circumstances we have to notify groups of people who may be affected by the outcome of a PPF or FAS case. There are no current cases requiring notification.
Redress for non-financial injustice
Today, we have published revised guidance about redress for non-financial injustice caused by maladministration, this replaces our previous guidance on this.
Annual Report and Accounts
The 2013/14 Annual Report and Accounts of the Pensions Ombudsman (and Pension Protection Fund Ombudsman) were published today, 10 July.
Government's response to the consultation on TPO's jurisdiction
Today the Government has published its response to the consultation Government response: The Pensions Ombudsman: dispute resolution provisions and widening of jurisdiction.
TPO welcomes new interim Chair
Following recommendations in its Tailored Review, today the DWP announced the appointment of Caroline Rookes as interim Chair of The Pensions Ombudsman (TPO).
Corporate Plan 2019-2022 published
Our Corporate Plan, published today, outlines our strategic aims over the next three years and our key deliverables for 2019/20.
British Steel - update October 2019
Since we issued our update on 29 March 2019, the Ombudsman has issued his Preliminary Decisions on all of the lead complaints.
British Steel Final Determinations
The Final Determinations in the four lead cases have now been published on our website.
Norton Motorcycles: Notice of oral hearing
There will be a hearing on 13 February 2020 at 10am at CCT Venues, 40 Bank Street, Level 32, London, E14 5NR.
Transparency January 2010
Our expenditure reports show all expenditure over £500 broken down by month – they are presented as a spreadsheet (CSV files).