Search results for [current-page:query:keys]
Showing 7016 results
New deputy ombudsman appointed
The Minister for Pensions, Steve Webb, has confirmed the appointment of Karen Johnston as Deputy Pensions Ombudsman and Deputy Pension Protection Fund Ombudsman.
Pension liberation update
We have published decisions in two complaints made by Mr Winning against pension providers who had made transfers to the Capita Oak Pension Scheme at his request.
Annual Report 2014-15
The report includes information on our operational and financial performance as well as case studies with examples of investigations carried out during the year.
Redress for Non-Financial Injustice
We have published a factsheet about redress for non-financial injustice, such as distress and inconvenience.
Police Pension Scheme
Police Pension Scheme complaints concerning whether it was lawful to transfer the provisions of the Police Pension Scheme from the Police Pensions Act 1976 to the Public Service Pensions Act 2013.
Police and firefighters’ pension schemes
Since the Pension Ombudsman’s publication in May 2015 of Mr Milne’s Determination for the Firefighters’ Pension Scheme regarding commutation factors.
High Court ruling on Hughes and Royal London
The High Court issued its judgment on Friday 19 February in the case of Donna-Marie Hughes and Royal London, which was an appeal of my Determination of 30 June 2015.
Police and firefighters' cases – an update
Following the former Pensions Ombudsman’s Determination regarding commutation factors, complaints continue to emerge about the Firefighters’ Pension Scheme and similarly the Police Pension Scheme.
New videos point the way
Wanting to complain about the management of your pension but confused who to go to and what to do?
Applications made quicker and easier
Individuals wanting to bring a complaint to the Pensions Ombudsman can now submit their complaints via an online form on the Pensions Ombudsman Service website.
New approach in published decisions
The Pensions Ombudsman Service has started publishing opinions issued by its adjudicators as well as formal Ombudsman determinations.
Earlier resolution of complaints in the face of increased demand
The Pensions Ombudsman Service today publishes its Annual Report and Accounts for 2015/16.
Our approach in appeals
The Pensions Ombudsman Service is rarely a party to an appeal against one of its own determinations. If permitted by the court, we can be a party to an appeal.
Pensions Ombudsman has a name change
The Pensions Ombudsman Service has changed its name to The Pensions Ombudsman, or TPO when abbreviated.
High Court ruling on Webber and Teachers’ Pensions
The High Court has issued its judgment on 14 October 2016, in the case of Mr Webber and the Department of Education, which was an appeal of a Determination by the Pensions Ombudsman.
Technical Statement on Appeal Ruling
Technical statement on appeal ruling in Butterworth v Police and Crime Commissioner for Greater Manchester (the Commissioner).