Mr Lloyd has complained that as a result of his instructions not being followed, his pension transfer was processed too soon and as a consequence the available fund value was reduced. The Pensions Ombudsman’s determination and short reasons The complaint should be up …

Mrs White considers that the lump sum death benefit and dependant’s pension paid to her from the Plan on the death of her husband, Mr William White, have been incorrectly calculated. In particular, she says that the b …

Mr Jones alleges that Alexander Forbes, in …

Mrs Cunningham complains that, following the reconsideration of her application for an ill-health retirement pension (IHER) the Department (which denotes the Department for Education or the Department for Children, Schools and Families as app …

Mr Culverhouse complains about the decision of the Trustee to reject his application for ill health early retirement. The D eputy Pensions Ombudsman’s determination and short reasons The complaint should be upheld against the Trustees to the …

Mrs Sampson complained that Prudential delayed and made errors in connection with securing her pension benefits. The Pensions Ombudsman’s determination and short reasons The complaint should be upheld against Prudential because there were delays and errors in respect …

Miss Brownlow was overpaid as a result of being re-employed whilst receiving pension. She says she was unaware that she was being overpaid and assumed because her employers had notified Paymaster of her earning details that she was entitled to the pension she was receiving. The Pensions Ombu …

Mr Johnson has complained that the compensation he received when he was made redundant was reduced because he was within three years of his normal retirement age. He argues that this is in breach of age equality legislation. The Deputy Pensions Ombudsman’s determinat …

Mrs A says that the Council, as Scheme Manager, and Serco (formerly ITNET) (as Administrator) incorrectly informed her in 2005 that her LGPS benefits accrued prior to 1 April 2001 had been transferred to the East Sussex Pension Fund and subse …

Mrs Henderson says that she was given incorrect advice prior to leaving service to the effect that she could still apply for an ill health early retirement pension under the Scheme up to six months after leaving service, even if she were in r …