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NEST Pension Scheme (CAS-112925-T5G7)

Complainant:
Complaint Topic:
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Outcome:
Respondent:
Type:
Date:
Appeal:

Ombudsman’s Determination

Outcome

Mrs S’ complaint is upheld and, to put matters right, the Employer shall pay £370.77 into the Scheme.

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NEST (CAS-94333-Q0F5)

Complainant:
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Respondent:
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Date:
Appeal:

Ombudsman’s Determination

Outcome

Mr T’s complaint is upheld and, to put matters right, the Employer shall pay £1,475.06 into the Scheme. The Employer shall ensure that Mr T is not financially disadvantaged by its maladministration, so, it shall arrange for any investment loss to be calculated and paid into the Scheme. 

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NEST Pension Scheme (CAS-111833-C7T0)

Complainant:
Complaint Topic:
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Outcome:
Respondent:
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Date:
Appeal:

Ombudsman’s Determination

Outcome

Mrs N’s complaint is upheld and, to put matters right, the Employer shall pay £612.69 into the Scheme.

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Scottish Widows Stakeholder Pension Plan (CAS-88861-G8X3)

Complainant:
Complaint Topic:
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Outcome:
Respondent:
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Date:
Appeal:

Ombudsman’s Determination

Outcome

Ms H’s complaint is upheld and to put matters right the Employer shall pay the missing contributions in respect of Ms H’s pension to the Scheme and arrange for any investment loss to be calculated and paid into the Scheme.

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NEST (CAS-119300-H7J6)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:
Appeal:

Ombudsman’s Determination

Outcome

Mrs A’s complaint is upheld and, to put matters right, the Employer shall pay £1,154.54 into the Scheme. The Employer shall ensure that Mrs A is not financially disadvantaged by its maladministration. So, it shall arrange for any investment loss to be calculated and paid into the Scheme. 

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NEST (CAS-114173-H2B7)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:
Appeal:

Ombudsman’s Determination

Outcome

Mrs S’ complaint is upheld and, to put matters right, the Employer shall pay £642.25 into the Scheme. The Employer shall ensure that Mrs S is not financially disadvantaged by its maladministration. So, it shall arrange for any investment loss to be calculated and paid into the Scheme. 

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People`s Pension (CAS-108888-B9S7)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:
Appeal:

Ombudsman’s Determination

Outcome

Mr R’s complaint is upheld and, to put matters right, the Employer shall pay £1,284,15 into the Scheme. The Employer shall ensure that ​Mr R​ is not financially disadvantaged by its maladministration. So, it shall arrange for any investment loss to be calculated and also paid into the Scheme. 

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NEST Pension Scheme (CAS-114999-M8N4)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:
Appeal:

Ombudsman’s Determination

Outcome

Mrs N’s complaint is upheld and, to put matters right, the Employer shall pay £642.23 into the Scheme. The Employer shall ensure that Mrs N is not financially disadvantaged by its maladministration.

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NEST Pension Scheme (CAS-113346-Y1J0)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:
Appeal:

Ombudsman’s Determination

Outcome

Mr E’s complaint is upheld and, to put matters right, the Employer shall pay £269.80 into the Scheme. The Employer shall ensure that Mr E is not financially disadvantaged by its maladministration.

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Teachers' Pension Scheme (CAS-97837-M9N2)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:
Appeal:

Ombudsman’s Determination

Outcome

The complaint is upheld and to put matters right Teachers' Pensions shall pay Mrs S £1,000 in recognition of the serious distress and inconvenience she has suffered.

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